Last updated: June 2026
Your privacy matters to us. This policy describes how Instap handles the personal information of students, agents, and universities who use our platform.
This Privacy Policy explains how Instap (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you use our website and services. By using Instap, you agree to the practices described here.
We collect information you provide directly to us, such as your name, email address, phone number, nationality, academic background, and any documents you upload as part of an application.
We also collect information automatically when you use the platform, including device and usage data, and information from cookies and similar technologies.
We use your information to provide and improve our services, process and route applications to universities, communicate with you, verify agents and institutions, ensure security, and comply with legal obligations.
When you submit an application or inquiry, the relevant information is shared with the universities and, where applicable, the recruitment agents involved in your application so they can process it.
We do not sell your personal data. We may share data with trusted service providers who help us operate the platform, and where required by law.
We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Depending on your location, you may have the right to access, correct, update, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
We use appropriate technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookies through your browser settings.
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date below. Significant changes may be communicated to you directly.
If you have any questions about this Privacy Policy or how we handle your data, please reach out through our contact page.